The answer to 'surge protection not working' is that there are several common causes, including a faulty surge protector, improper installation, or an electrical overload. Symptoms may include outlets not working, flickering lights, or devices not charging properly. Solutions can range from replacing the surge protector to addressing underlying electrical issues.
If your surge protection is not working, first check the surge protector itself to ensure it's not damaged or past its lifespan. Make sure it's properly plugged into a grounded outlet. If the problem persists, there may be an issue with your home's electrical system that requires a professional electrician to diagnose and repair.