The answer to 'surge protector outlet not working' is that there are several common causes, including a faulty surge protector, a tripped circuit breaker, or a problem with the electrical outlet itself. Symptoms may include no power to the surge protector outlet or devices connected to it.
To troubleshoot, first check the surge protector's status lights to see if it's receiving power. If the lights are off, the surge protector may need to be replaced. Next, check the circuit breaker for the outlet - if it has tripped, reset it. If the problem persists, the outlet itself may be faulty and should be inspected by a licensed electrician.